Joinzapp: SaaS Marketing Tool for WhatsApp Management
Joinzapp: SaaS Marketing Tool for WhatsApp Management
Joinzapp: SaaS Marketing Tool for WhatsApp Management
JoinZapp provides a powerful tool for automating and optimizing WhatsApp group management for businesses. It simplifies lead redirection, message scheduling, and group management, helping businesses increase sales and engagement by automating repetitive tasks. With more than 2 billion redirects globally and an intuitive interface, JoinZapp is the go-to solution for WhatsApp-based launches and marketing.
JoinZapp provides a powerful tool for automating and optimizing WhatsApp group management for businesses. It simplifies lead redirection, message scheduling, and group management, helping businesses increase sales and engagement by automating repetitive tasks. With more than 2 billion redirects globally and an intuitive interface, JoinZapp is the go-to solution for WhatsApp-based launches and marketing.
Jointech
320 hours
Dezember 2021
Role: Product Design Lead
CONTEXT
CONTEXT
The Challenge of Scaling WhatsApp Sales
The Challenge of Scaling WhatsApp Sales
Selling via WhatsApp has proven effective, but manually managing leads, redirecting them, and handling group operations is time-consuming and error-prone. The need for a simple, automated solution was clear—one that allows businesses to manage their leads, campaigns, and sales without having to juggle multiple tools or platforms.
Selling via WhatsApp has proven effective, but manually managing leads, redirecting them, and handling group operations is time-consuming and error-prone. The need for a simple, automated solution was clear—one that allows businesses to manage their leads, campaigns, and sales without having to juggle multiple tools or platforms.
OPPORTUNITIES
What’s Possible with JoinZapp?
With JoinZapp’s integrated reporting system, users can monitor leads, track sales performance, and identify high-engagement leads, all in real time, enabling smarter marketing strategies.
With JoinZapp’s integrated reporting system, users can monitor leads, track sales performance, and identify high-engagement leads, all in real time, enabling smarter marketing strategies.
One click All
Automate the lead redirection process, eliminating the need for manual link swapping.
One click All
Automate the lead redirection process, eliminating the need for manual link swapping.
One click All
Automate the lead redirection process, eliminating the need for manual link swapping.
Easy Data
Gain deeper insights into user engagement and sales trends through exclusive reporting features, improving decision-making.
Easy Data
Gain deeper insights into user engagement and sales trends through exclusive reporting features, improving decision-making.
Easy Data
Gain deeper insights into user engagement and sales trends through exclusive reporting features, improving decision-making.
Research
Research
Research Goals
Research Goals
Considering the limitations of a strict timeline, restricted data sources, and the unavailability of interviews, our research methodology will prioritize the collection of pre-existing data, utilizing input from relevant parties, and exploring external sources of inspiration. The objective of our research plan is to provide valuable insights for the design process behind the Joinzap Dashboard.
Considering the limitations of a strict timeline, restricted data sources, and the unavailability of interviews, our research methodology will prioritize the collection of pre-existing data, utilizing input from relevant parties, and exploring external sources of inspiration. The objective of our research plan is to provide valuable insights for the design process behind the Joinzap Dashboard.
Research
Research
Methodologies
Methodologies
Stakeholder Interviews: Continue to engage stakeholders in discussions to gather as much relevant information as possible.
Stakeholder Interviews: Continue to engage stakeholders in discussions to gather as much relevant information as possible.
Stakeholder Interviews: Continue to engage stakeholders in discussions to gather as much relevant information as possible.
Competitive Analysis: Examine competitors' platforms to identify design patterns, feature sets, and usability elements.
Competitive Analysis: Examine competitors' platforms to identify design patterns, feature sets, and usability elements.
Competitive Analysis: Examine competitors' platforms to identify design patterns, feature sets, and usability elements.
Data Analysis: Utilize any existing data within the company, such as user feedback or historical usage data, to inform design decisions where available.
Data Analysis: Utilize any existing data within the company, such as user feedback or historical usage data, to inform design decisions where available.
Data Analysis: Utilize any existing data within the company, such as user feedback or historical usage data, to inform design decisions where available.
Discovery: Create a simple process to identify and understand the key issues of the project.
Discovery: Create a simple process to identify and understand the key issues of the project.
Discovery: Create a simple process to identify and understand the key issues of the project.
Research
Research
CSD Matrix (Certainties, Suppositions, Doubts)
CSD Matrix (Certainties, Suppositions, Doubts)
Wireframe
Wireframe
The existing branding provided a foundation, but the visual direction needed refinement. Drawing inspiration from modern SaaS platforms, we established a cohesive aesthetic that balanced clarity, professionalism, and engagement.
The existing branding provided a foundation, but the visual direction needed refinement. Drawing inspiration from modern SaaS platforms, we established a cohesive aesthetic that balanced clarity, professionalism, and engagement.
The existing branding provided a foundation, but the visual direction needed refinement. Drawing inspiration from modern SaaS platforms, we established a cohesive aesthetic that balanced clarity, professionalism, and engagement.
The existing branding provided a foundation, but the visual direction needed refinement. Drawing inspiration from modern SaaS platforms, we established a cohesive aesthetic that balanced clarity, professionalism, and engagement.
Design Principles
Simplicity
Simplicity
Simplicity
Efficiency
Efficiency
Efficiency
Data-driven
Data-driven
Data-driven
Making WhatsApp Group Management a Breeze
Making WhatsApp Group Management a Breeze
Initial Concepts for the Redesign
Based on stakeholder information and Research, I formulated initial concepts for the Redesign of the Joinzap Dashboard. These concepts prioritize clean data presentation, intuitive user interactions, and the display of critical metrics:
Based on stakeholder information and Research, I formulated initial concepts for the Redesign of the Joinzap Dashboard. These concepts prioritize clean data presentation, intuitive user interactions, and the display of critical metrics:
The polished final design concept for the Joinzap Dashboard's redesign surfaced as unified and focused on user-experience.
The polished final design concept for the Joinzap Dashboard's redesign surfaced as unified and focused on user-experience.
Making WhatsApp Group Management a Breeze
Making WhatsApp Group Management a Breeze
Atomic Desing
Every component was designed with scalability in mind, ensuring consistency across different screens.
Every component was designed with scalability in mind, ensuring consistency across different screens.
Automated Lead Redirection
Create a single redirect link for all your campaigns. No more constantly changing links—JoinZapp takes care of it automatically.
Create a single redirect link for all your campaigns. No more constantly changing links—JoinZapp takes care of it automatically.
Real-Time Reporting
Get detailed reports on your leads’ engagement, sales conversions, and activity by group, enabling you to adjust strategies in real time.
Get detailed reports on your leads’ engagement, sales conversions, and activity by group, enabling you to adjust strategies in real time.
Full CRM Integration
Track, engage, and convert leads with JoinZapp’s exclusive CRM system, which integrates seamlessly into your existing campaigns.
Track, engage, and convert leads with JoinZapp’s exclusive CRM system, which integrates seamlessly into your existing campaigns.
LOOKING BACK
LOOKING BACK
Lessons Learned
Lessons Learned
Lessons Learned
Automation drives efficiency: Reducing manual work resulted in higher productivity and increased sales.
Automation drives efficiency: Reducing manual work resulted in higher productivity and increased sales.
Automation drives efficiency: Reducing manual work resulted in higher productivity and increased sales.
Data is critical for success: The value of real-time, actionable reports cannot be overstated—they’re essential for tweaking campaigns on the fly.
Data is critical for success: The value of real-time, actionable reports cannot be overstated—they’re essential for tweaking campaigns on the fly.
Data is critical for success: The value of real-time, actionable reports cannot be overstated—they’re essential for tweaking campaigns on the fly.
User feedback matters: By listening to user challenges, we tailored JoinZapp’s features to meet their exact needs, ensuring a user-centric platform.
User feedback matters: By listening to user challenges, we tailored JoinZapp’s features to meet their exact needs, ensuring a user-centric platform.
User feedback matters: By listening to user challenges, we tailored JoinZapp’s features to meet their exact needs, ensuring a user-centric platform.
Results
Explore the daily testimonials of JoinZapp users, and see how it amplifies their business growth and sales!
Explore the daily testimonials of JoinZapp users, and see how it amplifies their business growth and sales!
Try It Yourself!
Try It Yourself!
Experience a brief preview of JoinZapp's functionalities by engaging with the prototype beneath.